How we collect, use, and protect your information.
This Privacy Policy applies to Thrive Local NZ Ltd, trading as dropITdirect, a Wellington-based business providing website and digital services to small businesses and tradespeople across New Zealand.
We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
If you have any questions about how we handle your information, contact us at info@dropitdirect.co.nz.
We only collect information that is necessary to provide our services or respond to your enquiry. This includes:
| Information | How we collect it |
|---|---|
| Name | Enquiry form on our website |
| Business name | Enquiry form on our website |
| Email address | Enquiry form, email correspondence |
| Phone / WhatsApp number | Enquiry form, direct contact |
| Payment information | Via Stripe (we do not store card details) |
| Service enquiry details | Free-text field in enquiry form |
We do not collect sensitive personal information such as government identifiers, health information, or financial account details.
We use the information you provide to:
We will only contact you for marketing or promotional purposes if you have given us permission to do so.
Payments for our services are processed through Stripe, a third-party payment platform. When you make a payment via a link on our website, you are directed to Stripe's secure payment environment.
We do not collect or store your credit card or banking details. All payment data is handled directly by Stripe and is subject to Stripe's Privacy Policy.
For recurring monthly subscriptions, Stripe stores your payment details securely to process ongoing charges. You can cancel your subscription at any time by contacting us.
We only share your information where necessary to provide our services:
We do not share your personal information with any other third parties without your explicit consent.
Your information is stored securely and accessed only by people within our business who need it to deliver our services.
We take reasonable precautions to protect your data from loss, misuse, or unauthorised access. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as you are a customer and for a reasonable period afterwards for administrative and legal purposes. If you would like your information deleted, please contact us.
Under the New Zealand Privacy Act 2020, you have the right to:
To exercise any of these rights, contact us at info@dropitdirect.co.nz. We will respond within a reasonable timeframe.
Our website may use basic cookies or analytics tools to understand how visitors use the site. This information is collected in aggregate and does not identify individual users.
You can adjust your browser settings to refuse cookies, although this may affect how parts of the site function.
We do not use cookies to track you across other websites or serve targeted advertising.
Our website may contain links to third-party websites such as Stripe, Facebook, and Google. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies directly.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back periodically.
If you have any concerns about how we handle your information, please contact us first at info@dropitdirect.co.nz. If we are unable to resolve your concern, you can contact the Office of the Privacy Commissioner at privacy.org.nz.